- The Site is an information website and does not provide registration, login, account opening, deposits, withdrawals or trade execution.
- Technical data such as device information, server logs and preference settings may be processed to operate, secure and troubleshoot the Site.
- Fonts and market-data features may cause your browser to connect directly to third-party services, which can receive technical request information.
- OANDA account, identity, funding and trading data is handled by the relevant OANDA entity or service provider under its own privacy terms.
- You can manage browser cookies and may exercise privacy rights that apply to you under relevant law.
01Introduction and scope
This Privacy Policy (the “Policy”) describes how app-oandamt5.com (“the Site”, “we” or “us”) may collect, use, store, disclose and protect information generated when you visit the Site, and explains the privacy choices and rights that may apply to you.
The Site provides information about OANDA-related products, markets and trading platforms. The Site does not provide registration, login, account opening, deposits, withdrawals or trade execution, and it does not ask you to submit OANDA account credentials, identity documents or banking information through an online application form. When you follow a link to OANDA, MetaTrader, an app store or another external service, that provider is responsible for its own collection and use of personal information.
This Policy applies only to information handled in connection with your use of this Site. It does not govern personal information processed by OANDA or other third-party services after you leave the Site.
02Information we collect
The Site may process a limited amount of technical information needed for delivery, security, diagnostics and basic preferences:
| Type | Details | How collected | Purpose |
|---|---|---|---|
| Device and browser | Browser type and version, operating system, screen characteristics and language settings | Provided automatically by your browser or device when requesting Site resources | Display compatibility, performance and troubleshooting |
| Server access logs | IP address, access time, requested path, referrer and HTTP status information | Recorded automatically when the server receives a request | Security monitoring, abuse detection, diagnostics and aggregate traffic analysis |
| Preferences | Language choice and similar local settings | Cookies or browser local storage where used | Remember basic Site preferences |
The Site does not actively collect your name, government ID number, bank details or OANDA trading-account data through a registration or trading workflow. If you voluntarily contact us, we may process the information you provide only to the extent reasonably needed to respond to that request.
03How we use information
Technical information associated with the Site may be used for the following purposes:
- Site operation: deliver requested content, support basic functions and adapt presentation to browsers and devices;
- Security and diagnostics: detect suspicious traffic, investigate errors, reduce abuse and protect Site infrastructure;
- Aggregate analysis: understand general usage and performance using aggregated or de-identified information where practical;
- Legal compliance: preserve or disclose information where required by applicable law or a valid request from a competent authority.
If information is later used for a materially different purpose, we will provide any notice and obtain any consent required by applicable law.
04Cookies and similar technologies
The Site may use cookies or browser local storage to maintain limited state or preferences. Depending on the feature in use, these may include:
- Essential technologies: support basic operation, security or session-related functions where required;
- Preference technologies: remember settings such as language where that feature is enabled;
- Analytics technologies: if enabled, help measure aggregate Site usage and performance.
You can delete or restrict cookies through your browser settings. The Site does not state that it uses cookies for cross-site behavioural advertising or personalised advertising. Restricting storage may affect preferences or other features that depend on it.
05Third-party services
Based on the Site integrations described here, your browser may connect directly to third-party services for fonts or market-data features. Those providers can receive technical request information such as your IP address, browser details and request time:
| Service | Provider | Purpose |
|---|---|---|
| Web fonts | Google Fonts | Load the Noto Sans SC typeface where used |
| Forex and crypto prices | Coinbase | Provide reference market-rate or crypto-price data used by Site features |
| Precious metals prices | Gold API | Provide reference gold and silver pricing used by Site features |
| Historical rates | jsDelivr (currency-api) | Provide historical reference data used for calculations such as daily change |
The Site also links to OANDA websites, MetaTrader 5 download services, the Apple App Store, Google Play and social-media services. Once you use an external service, its own privacy policy and terms govern its data handling. We recommend reviewing those terms before submitting personal information.
07Storage and international transfers
Information is retained only for as long as reasonably necessary for the purposes described in this Policy, subject to legal, security and operational requirements. Server access logs are generally retained for no more than six months unless a longer period is required for law, security investigation or another legitimate need. Data may then be deleted or anonymised where appropriate.
Hosting providers and third-party services may process technical information in countries or regions other than your own. Where applicable law imposes requirements on international transfers, reasonable steps will be taken to use appropriate safeguards or otherwise handle the transfer in accordance with those requirements.
08Information security
We use technical and organisational measures intended to reduce the risk of unauthorised access, disclosure, alteration or loss, including:
- HTTPS encryption for connections between your browser and the Site;
- access restrictions for server, log and administrative systems;
- maintenance and security updates for Site infrastructure and dependencies.
No website or internet transmission can be guaranteed completely secure. If a personal-data incident occurs and applicable law requires notification, we will take reasonable response measures and provide the notices required by law.
09Your rights
Depending on the law that applies to you and the circumstances of the processing, you may have some or all of the following rights:
| Right | Description |
|---|---|
| Information | Ask whether and how personal information relating to you is processed |
| Access | Request access to, or a copy of, personal information we hold about you where applicable |
| Correction | Ask for inaccurate or incomplete information to be corrected or completed |
| Deletion | Request deletion where the legal conditions for deletion are met |
| Withdrawal of consent | Withdraw consent for processing that relies on consent, without affecting earlier lawful processing |
| Complaint | Raise a privacy concern with us or, where available, lodge a complaint with the competent data-protection authority |
You can make a privacy request using the contact route described below. We may need to verify your identity before responding or disclosing information. Requests will be handled within the period required by applicable law.
10Children
The Site concerns financial-market and trading information and is primarily intended for adults. It is not designed to collect personal information from children through account registration or trading functions.
If we become aware that personal information relating to a child has been collected through direct contact or a technical issue, we will take appropriate steps to delete or otherwise handle it in accordance with applicable law, unless retention is legally required.
11Changes to this Policy
We may revise this Policy when Site features, third-party services, data practices or applicable legal requirements change. The revised version will be published on the Site and the “Last updated” date will be changed.
If a change materially affects how personal information is handled, we will provide any additional notice required by applicable law.
12Contact us
If you have questions or requests about this Policy or the Site's handling of personal information, you can use the following Site resources:
- visit our About us page for information about the Site;
- check our FAQ page for general account and platform information.
Personal information connected with an OANDA trading account, including application documents, identity verification, transaction history or funds, is not handled by this Site. Questions about that information should be directed to the OANDA legal entity or service provider responsible for the relevant account and handled under that provider's privacy policy.